At Sixth Sense Consulting Limited, we take the issue of privacy extremely seriously. This privacy policy explains how we use any personal information we collect about you when you use www.sixthsenseconsulting.co.uk or www.sane.works (“our websites”) and will tell you about your privacy rights and how the law protects you.
Our websites are not intended for children and we do not knowingly collect information relating to children.
It is important that you read this privacy notice together with any other notices (either privacy notices or fair processing notices) we may provide you on specific occasions when we are collecting or processing personal information about you, so that you are fully aware of how and why we are using your information. This privacy notice supplements the other notices and is not intended to override them.
Sixth Sense Consulting Limited is the information controller and is responsible for your personal information (“Sixth Sense”, “we”, “us” or “our” in this privacy notice). We are registered with the Information Commissioner’s Office (registration number ZA092045).
Topics:
What information do we collect about you?
How will we use the information about you?
How to withdraw your consent
Sharing information about you with others
Your rights
Cookies
Other websites
Data Security
Changes to our privacy policy
How to contact us
What information do we collect about you?
We may collect and process the following information about you:
- information that you provide when subscribing to our Contact List (your email address), but only for so long as you accept to receive our updates;
- information that you provide by filling in the “contact us” forms on our websites (your name, contact number, email address, company name and details of your enquiry) and we will keep that information until it is no longer needed which we will review every [three] months; and/or
- when you use our website, please see our Cookie Policy for additional information.
We also collect, use and share statistics based on the information collected on our websites. Statistics are not considered personal information in law as they do not directly or indirectly reveal your identity. For example, we may create statistics on website usage to calculate the percentage of users accessing a specific website feature. However, where you can still be identified, whether directly or indirectly, as a result of the statistic being combined with your personal information, this privacy policy will apply.
We do not collect special types of data about you on our websites (this includes details about your ethnicity or race, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information). Nor do we collect any information about criminal convictions and offences.
How will we use the information about you?
We will only use your Information when the law allows us to. Most commonly, we will use personal information collected from our websites either in order to enter into a contract with you, when it is our legitimate interest or when you consent to it. A legitimate interest is when we have a business or commercial reason to use your information, however, it must not unfairly go against what is right and best for you.
- Where you have subscribed to our Contact List, we will use your personal data to email you with updates, details of new services and articles we believe will be of interest – you will have the option to unsubscribe whenever you feel the content of our emails is no longer of interest to you as we are relying on your consent (please note that we will not share your email address with others for any purposes here);
- Where you have contacted us with a query:
- we will use your personal information to respond to your query as it is necessary to protect our legitimate interests – this is to provide you with good customer service, perhaps giving you additional information on how we can support you and we hope this will lead to us working together in the near future; and
- when you contact us with the intention to enter into a contract with us, we will then respond to your query on the basis of contractual necessity.
For information about personal information we collect when applying cookies (or similar technology), please see our Cookie Policy.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How to withdraw your consent
You can withdraw your consent at any time. Please contact us if you want to do so.
If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.
Sharing information about you with others
Sixth Sense Consulting Limited works with third parties who provide services which include:
- Website hosting;
- IT consulting services;
- Email campaign facilitator (where you have subscribed to our Contact List); and
- other administrative and back-up and security services.
Where we need to transfer your personal information outside the EU we will make sure that it is protected in the same way as if it was being used within the EU. We’ll use one of these safeguards:
- Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. Learn more on the European Commission Justice website.
- Put in place a contract with the recipient that means they must protect it to the same standards as the EEA. Read more about this here on the European Commission Justice website,
- Transfer it to organisations that are part of Privacy Shield. This is a framework that sets privacy standards for data sent between the US and EU countries. It makes sure those standards are similar to what is used within the EEA. You can find out more about data protection on the European Commission Justice website.
Your rights
The following rights are available to you:
- Access: You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, until 25 May 2018, we will charge you a £10 fee in order to process your request.
- Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to check and correct information you think is inaccurate.
The following rights will only be available from 25 May 2018 onwards.
- Erasure: You have the right to ask us to delete or remove personal information where there is no good reason for us continuing to process it and/or where you have exercised your right to object to processing (see below).
- Object to processing: This relates to situations where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Restriction of processing: You have the right to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Transfer: You have the right to request the transfer of your personal information to another party.
Please note that there may be some reasons why we need to keep and use your personal information which mean that we might not be in a position to respond favourably to every request. You should however let us know if you think we should not be using your personal information and we will review.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, please email us on Chris.Welford@sixthsenseconsulting.co.uk clarifying your request(s).
From 25th May 2018, you will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
In order to consider your request, we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the websites and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. Please see our Cookie Policy.
Other websites
Our website contains links to other websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. This privacy policy only applies to our website so when you link to other websites or enable connections, you should read their own privacy policies.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, associates, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and Information Commissioner’s Office of a breach where we are legally required to do so.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 March 2018.
We may also notify you in other ways from time to time about the processing of your personal information.
How to contact us
The Directors for Sixth Sense are responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below:
- by email: Chris.Welford@sixthsenseconsulting.co.uk
- by phone: 0800 048 8615
- or write to us at: Chris Welford, Sixth Sense Consulting Limited , 22 Village Square, The Bramhall Centre Bramhall, Stockport, Cheshire, SK7 1AW
You have the right to make a complaint at any time to the Information Commissioner’s office (ICO), the UK supervisory authority for information protection issues (https://ico.org.uk/concerns/). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.